Account & Setup
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      2. Account & Setup

      Setup and manage two-factor authentication

      With 2-Step Verification, also called two-factor authentication, you can add an extra layer of security to your account in case your password is stolen. It's a security feature that helps protect your Byggeprojekt.dk account and your password. If you set up two-factor authentication, you'll be asked to enter a special login code to verify it's your account. 

      Turn on two-factor authentication

      1. Go to My Profile in the top right corner
      2. Scroll down to Two-factor Authentication
      3. Click Enable Two-factor authentication
      4. Choose between Email or Text message verification
      5. A verification code will be sent to facilitate the setup of your two-factor authentication
      6. Finally, you will be prompted to download backup code to ensure access to your account can be regained if needed.

      In the future, you will need to input a verification code during the login process. You have 3 attempts to enter the code correctly. If unsuccessful, your account will be temporarily blocked for 2 minutes before you can make another attempt. Our verification codes expire after 3 minutes

      If you need access faster, you can contact our support team, who can assist in removing the authorization. NEVER disclose your verification code; our support team will not ask for it

      Turn off two-factor authentication

      Once you've setup your two-factor authentication you can just turn it off by

      1. Go to My Profile in the top right corner
      2. Scroll down to Two-factor Authentication
      3. Click Disable Two-factor authentication

      You can enable it again at any time by following the instructions above.

      Change confirmation method

      If you wish to switch from SMS confirmation to email or vice versa, simply remove two-factor authentication and set it up again.

      Recover account using backup code

      If you've lost access to both your email and phone, follow these steps to regain access during the login process:

      1. Go to our login page and enter your credentials
      2. On the verification page choose option Sign in another way
      3. Now you have the option to receive the verification code on your preferred method; text message or email or choose I don't have any of these.
      4. Here you will be able to enter the backup code provided during setup.

      If you have lost the security code, you can contact our support for further assistance.